Refund Policy
Last updated:
Because Click2PDF offers digital services and credits, we issue refunds based strictly on the following conditions.
1. Eligibility for Refunds
Refunds are only granted under the following circumstances:
- You made a duplicate purchase by mistake, and the duplicate credits have not been used.
- There is a major technical issue on our end that prevents you from using the service, and our support team cannot resolve it within a reasonable timeframe.
- A subscription charge was made in error, and you notify us within 3 days of the charge date without using any features during that window.
2. Non-Refundable Situations
We do not issue refunds if:
- You simply changed your mind after making a purchase.
- You have partially or fully consumed the credits purchased.
- You encounter a document incompatibility that falls outside our supported formats.
3. How to Request a Refund
To request a refund, please email our support team at support@click2pdf.in. Include your account email, order number, and a detailed explanation of why you are requesting a refund. We review requests within 3-5 business days.